Privacy policy

TWB Roster (the website at rostering.thirdwavebbq.com.au and the TWB Roster apps for Android and iPhone) is the staff rostering system used by Third Wave BBQ. It is only for our staff and managers — there is no public sign-up, and accounts are created by a manager.

• Account details — your name, email address, a securely hashed password, your role, department, venue(s) and access level.
• Employment details — contract type, pay level, hourly rates or salary, and minimum/maximum weekly hours, entered by a manager.
• Availability and leave— the times you can and can't work, leave and holiday requests, and shift-cover requests.
• Rosters and time records— the shifts you're rostered on, and clock-in, break and clock-out times from the venue time clock.
• Sick leave records— dates, a manager's note, and any medical certificate you upload.
• An activity log of changes made in the app (for example who published a roster or approved a request), so mistakes can be traced and fixed.

We don't collect your location, contacts, photos (other than a certificate you choose to upload) or any advertising identifiers. The app has no ads and no third-party analytics or tracking.

Only to run rosters and pay at Third Wave BBQ: building and publishing rosters, matching shifts to your availability, handling leave and shift cover, recording hours worked, estimating wage costs, and keeping the records an employer must keep. We never sell your information or use it for marketing.

Managers and supervisors can see availability, leave, sick records and certificates, time records and hourly rates (used to estimate wage costs while building a roster). Only managers can add or change staff accounts, pay and venues. Other staff only see rostered shifts, names and cover requests — never your pay, contact details or sick records.

We don't share your information with anyone outside Third Wave BBQ unless the law requires it (for example a tax or Fair Work obligation).

Data is stored on a private cloud server (DigitalOcean) used only for this app, and all traffic is encrypted (HTTPS). Passwords are stored hashed, never in plain text. The app uses a single sign-in cookie to keep you logged in — no tracking cookies.

While you work with us, and afterwards for as long as Australian employment and tax law requires us to keep employee records (generally 7 years). After that it is deleted.

You can see and update your availability in the app at any time. To get a copy of your information or correct something, ask your manager or email info@thirdwavebbq.com.au.

To delete your TWB Roster account, email info@thirdwavebbq.com.au from the address you sign in with, with the subject "Delete my TWB Roster account". We'll close your account within 30 days and delete your availability, requests and uploaded certificates. Rosters, hours worked and pay records are kept only as long as employment and tax law requires, then deleted.

Questions about this policy or your information: info@thirdwavebbq.com.au.